+44 (0) 20 8993 5212
Daily deliveries and collections
We deliver and collect your items from anywhere you want
We handle your items with care
Each item is condition-checked, barcoded and packed individually
Temperature-controlled facilities
All items are stored in our breathable packing materials
You can manage your items remotely
Get easy access to your items from anywhere in the world via our portal
1. You Book
2. We collect
3. We store and inventorise
4. We deliver
Smart Storage
A technology-first approach to storage.
-
Online photo catalogue
Browse your items anytime from anywhere. -
Flexible deliveries and collections
Choose your items and we'll deliver them to a location of your choice. -
Valuation and resale
Sell your items if you no longer need them.
Choose the storage plan to suit your needs
Our storage facilities are purposely built for the long-term preservation of textiles, clothing items, shoes, bags and accessories. Your items will be stored in pristine conditions in our temperature and humidity controlled facility.
Learn more about Vault's solution
Vault Premium
- Free collection and packing
- Condition report of all items
- Climate controlled wardrobe
- Dedicated account manager
Vault Storage:
- Online catalogue 24/7 *
- Items photographed on mannequin
- Items retouched and uploaded
- Virtual inventory set up
- Detailed item descriptions
Virtual Vault:
Vault Premium
- Free collection and packing
- Condition report of all items
- Climate controlled wardrobe
- Dedicated account manager
Vault Storage:
- Online catalogue 24/7 *
- Items photographed on mannequin
- Items retouched and uploaded
- Virtual inventory set up
- Detailed item descriptions
Virtual Vault:
Vault Standard
- Free initial collection and packing
- Condition report of all items
- Climate controlled wardrobe
Vault Storage:
- Online catalogue 24/7 *
- Items photographed on hangers
- Items retouched and uploaded
- Virtual inventory set up
Virtual Vault:
Vault Standard
- Free initial collection and packing
- Condition report of all items
- Climate controlled wardrobe
Vault Storage:
- Online catalogue 24/7 *
- Items photographed on hangers
- Items retouched and uploaded
- Virtual inventory set up
Virtual Vault:
Vault Furs
- Free collection and packing
- Inspection of all items
- Condition report of all items
- Specialised fur storage
Vault Storage:
- Online catalogue 24/7
- Items retouched and uploaded
- Virtual inventory set up
Virtual Vault:
Vault Furs
- Free collection and packing
- Inspection of all items
- Condition report of all items
- Specialised fur storage
Vault Storage:
- Online catalogue 24/7
- Items retouched and uploaded
- Virtual inventory set up
Virtual Vault:
Vault Seasonal
- Free initial collection and packing
- Inspection of all items
- Condition report of all items
Vault Storage:
- Online catalogue 24/7 *
- Items retouched and uploaded
- Virtual inventory set up
Virtual Vault:
Vault Seasonal
- Free initial collection and packing
- Inspection of all items
- Condition report of all items
Vault Storage:
- Online catalogue 24/7 *
- Items retouched and uploaded
- Virtual inventory set up
Virtual Vault:
Vault Bags
- Free collection and packing
- Inspection of all items
- Condition report of all items
Vault Storage:
- Online catalogue 24/7 *
- Items retouched and uploaded
- Virtual inventory set up
- Detailed item descriptions
Virtual Vault:
Vault Bags
- Free collection and packing
- Inspection of all items
- Condition report of all items
Vault Storage:
- Online catalogue 24/7 *
- Items retouched and uploaded
- Virtual inventory set up
- Detailed item descriptions
Virtual Vault:
Vault Collector
- If stored < 500 items, £0.85 / item a month If stored < 1000 items, £0.65 / item a month
Vault Storage:
- Online catalogue 24/7
- Items retouched and uploaded
- Virtual inventory set up
Virtual Vault:
Vault Collector
- If stored < 500 items, £0.85 / item a month If stored < 1000 items, £0.65 / item a month
Vault Storage:
- Online catalogue 24/7
- Items retouched and uploaded
- Virtual inventory set up
Virtual Vault:
*An additional one-off fee will be applied for the cataloguing service. Vault Seasonal- £3.00 per item, Vault Standard- £4.00 per item, Vault Premium and Vault Bags - £6.00 per item.
An additional fee will be applied to all returning items to cover the inspection and reporting process. A "returned item" report will be available on a client's online account.
Check-in procedure
Learn more about check-in
Wardrobe check-in
Upon arrival at Vault, each garment is individually checked-in and barcoded with its own unique identification number.
Condition report provided
Each item is carefully inspected by our wardrobe specialist and a condition report will be sent to you.
Online cataloging
Your items will be photographed and uploaded onto your Virtual Vault. You will be notified when your items are ready to view.
Managing your wardrobe
Your wardrobe could be entirely managed through your personal on-line account 24/7.
95 000
Items delivered
99%
Customer satisfaction
30
Countries shipped to
12 years
in business
“Here at Vault Couture we not only create an inventory of your wardrobe but we inspect, repair, clean and care for every single item.” Carmen Busquets
“Vault Couture have supported Eco-Age on numerous events and projects and have consistently provided an excellent service. They are efficient, professional and reliable, and we value our relationship with them.” Eco Age
“Our archivists and managers have worked with Vault for over a year and they have consistently delivered a great service. We trust them with our most valuable asset, our tour collection.” The Rolling Stones (management team)
“Our relationship with Vault has lasted as long as it has done, due to Vault's reliable service. Their consistent care for our product and prompt deliveries, so far, provide us with the greatest reassurance that our legacy is in safe hands.” Nicholas Kirkwood
“Our guests' belongings couldn’t be in better hands. Bringing peace of mind to our guests and our departments alike.” Guest Relations Assistant Manager
“Vault is the only wardrobe solution specialist I would recommend to handle all aspects of designer clothing, handbags and accessories. The service they offer, customer relations and the virtual vault app is a seamless solution.” Reluxe Fashion
Have some questions?
Do you have more questions?
See more in FAQ-
What can I store with VAULT?
From couture dresses to your favourite pair of jeans, any piece of clothing or accessory (including fur) can be stored with Vault. Every single one of your items is stored in a temperature-controlled environment, in breathable bags and boxes to ensure that everything remains in pristine condition. The air within our facilities is regularly filtered, removing dust, odour, allergens and mould. Vault Couture offers a general storage solution. Such solutions include a specialised storage facility for non-clothing items, including without limitation household goods and other items. Please see https://vaulthousehold.com
-
Do you supply hangers and packing materials?
We provide the highest quality packing materials as part of our service. We also provide boxes if you have ordered them as well as rails, different types of hangers, breathable suit bags and anything else you need to ensure you have the perfect storage facility.
-
Does Vault provide cold storage for specialist items such as furs?
We have an in-house cold storage facility for your furs, where temperature is between 5 and 10 degrees Celsius and humidity is between 45% - 55% so that your items are completely protected against heat and insect damage.
-
Can I add more items to storage?
Of course! You can schedule a collection whenever you want to add items to your storage plan. We offer packing assistance and materials.
-
How do deliveries work?
You can use your personal account to select when and where you want your chosen items to be delivered. You’ll have the option to choose scheduled delivery timeslots. Deliveries could be as low as $30 per each delivery.
-
Can you help me sell my items?
Through your Virtual Vault you can add any of your items to the boutique section of our site where they are available to be sold.